Via 313 Pizzeria
  • 17-Dec-2020 to Until Filled (MST)
  • Via HQ
  • Austin, TX, USA
  • Full Time

POSITION: The General Manager is responsible for managing the daily operations of the restaurant. The General Manager will maintain high standards of food, health and safety, ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources, while ensuring guests are satisfied with their dining experience.


The General Manager reports directly to the Director of Operations.



  • Oversee the execution of the Via 313 brand on a daily basis
  • Serve as the point of contact for all customer service matters
  • Oversee the execution of quality food following proper procedures and Via 313 standards
  • Assess and communicate the hiring needs of the store. Follow hiring processes for all employees according to mandatory guidelines
    • Complete all new hire paperwork/onboarding according to necessary deadlines
  • Train employees in a professional and profitable manner by applying Via 313 policies and procedures
    • Identify areas of improvement and provide one-on-one mentoring. Administer and document verbal warnings, write-ups, and Performance Improvement Action Plans as needed
  • Demonstrate experienced knowledge of all menu items
  • Lead monthly meetings with all employees
  • Troubleshoot store profitability by monitoring daily and weekly sales and cost control figures
  • Organize the restaurant following proper food rotation and cleanliness procedures
  • Order all food, paper, chemical, and other supplies as needed to run the store
  • Record and organize store invoices
  • Create weekly staff schedules to fit the scheduling forecast and needs of the restaurant
  • Ensure all employees follow proper policies and procedures
  • Follow all company standards for health, safety, sanitation, and security
  • Adhere to cash handling and reconciliation policies and procedures
  • Send weekly update report to the Director of Operations
  • Perform other duties as assigned by upper management



  • Extraordinary attention to detail
  • Excellent verbal and written communication
  • Collaborative, growth mindset and partnership-oriented
  • Ability to multitask and complete tasks in a timely, accurate manner
  • Ability to motivate and lead staff
  • Willingness to attend trainings and obtain certifications as needed
  • ServSafe certificate
  • Food Managers permit
  • Valid driver's license
  • Regular and predictable attendance



  • Be at least 21 years of age
  • High school diploma or GED
  • 2 to 5 years of management experience in business or food & beverage
  • Basic experience with Microsoft Suite



Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time, lift up to 50 pounds, bend, stoop and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time including viewing the screen, using a mouse and manipulating a keyboard with hands, reaching with arms. May be asked to drive or travel by car, air or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state.  Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the essential functions of the job.  Natural and regular stressors occur on the job.


Via 313 is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.


Due to COVID-19(Coronavirus) we have added additional safety measures when working in our restaurants. The health and safety of our crew, customers and families is the most important factor when working for Via 313 Pizza, now more than ever. If you are not fully committed to this mission, please do not apply.

Via 313 Pizzeria
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